Privacy Policy

Effective Date: May 25, 2026

This Privacy Policy describes how GVisionIA (“Company,” “we,” “our,” or “us”) collects, uses, stores, and protects personal information when you access our website, software, AI services, automation systems, and related services (“Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

Name

Email address

Phone number

Business name

Billing information

Account login credentials

Technical Information

IP address

Browser type

Device information

Operating system

Usage activity on our website and platform

Communication Information

Messages submitted through forms, chat widgets, AI agents, SMS, email, or other communication channels.

Client Data

Clients may upload or process customer information through our CRM, automation, and AI systems. In such cases, the client remains the data controller of that information.

2. How We Use Information

We use collected information to:

Provide and operate our Services;

Process payments and subscriptions;

Improve platform functionality and user experience;

Provide customer support;

Send administrative notifications and service updates;

Operate AI automations and communication systems;

Maintain security and prevent fraud;

Comply with legal obligations.

3. AI and Automation Processing

Our Services may use artificial intelligence tools and automated systems to process communications, customer interactions, and workflows.

By using our Services, you acknowledge that:

AI-generated responses may be automated;

Communications may be processed by third-party AI providers;

AI outputs may not always be accurate or complete.

You are responsible for reviewing and approving AI-generated content before relying on it.

4. Sharing of Information

We do not sell personal information.

We may share information with:

Third-party technology providers;

Payment processors;

CRM and cloud hosting providers;

AI and automation service providers;

Legal authorities when required by law.

Some Services may rely on platforms such as GoHighLevel, cloud hosting providers, communication APIs, and AI providers.

5. Cookies and Tracking Technologies

We may use:

Cookies;

Analytics tools;

Tracking pixels;

Session technologies.

These technologies help improve functionality, analyze traffic, and optimize marketing performance.

You may disable cookies through your browser settings, though some features may not function properly.

6. Data Retention

We retain information only for as long as reasonably necessary to:

Provide Services;

Fulfill contractual obligations;

Resolve disputes;

Comply with legal requirements.

We may delete or anonymize information when no longer needed.

7. Data Security

We implement commercially reasonable security measures to protect information from unauthorized access, disclosure, misuse, or destruction.

However, no system can guarantee absolute security. Use of the Services is at your own risk.

8. Client Responsibilities

Clients using our platform are responsible for:

Obtaining proper consent from their customers;

Complying with applicable privacy laws;

Managing data collected through forms, automations, SMS, and email campaigns.

GVisionIA is not responsible for misuse of customer data by clients.

9. Your Rights

Depending on your location and applicable law, you may have rights to:

Access personal information;

Request correction or deletion;

Object to certain processing;

Withdraw consent where applicable.

Requests may be submitted through our website contact channels.

10. International Data Transfers

Your information may be processed or stored in the United States or other jurisdictions where our service providers operate.

By using our Services, you consent to such transfers.

11. Children’s Privacy

Our Services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

12. Third-Party Services and Links

Our website or Services may contain integrations or links to third-party services.

We are not responsible for:

Third-party privacy practices;

External websites;

External software providers.

Users should review the privacy policies of those providers separately.

13. SMS and Email Communications

By providing your contact information, you consent to receive:

Service-related communications;

Automated messages;

Marketing communications where permitted by law.

You may opt out of marketing communications at any time using unsubscribe links or reply instructions.

Message and data rates may apply.

14. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and related laws.

We do not sell personal information as defined under California law.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes become effective upon posting to the website. Continued use of the Services constitutes acceptance of the updated policy.

16. Contact Information

GVisionIA
Website: www.gvisionia.com/home

For privacy-related questions or requests, please contact us through the official contact channels available on the website.